28th August 2020
So, with a bit of survival mode switched on and lots of discussion about how best we can best help you, our wonderfully loyal customers, the plan is to provide you with a way to connect.
That plan is as follows:
The CAAOS Temporary Web Shop: We have created this to enable everybody to purchase the technology they need - most items are available at the moment. We have Ink, cables, laptops, etc. We can build desktop computers for you, supply monitors, keyboards, etc, etc... we continue to receive deliveries from our suppliers.
Manning the telephone and email: Gary and the Alex's have all returned to work as usual again, with the shop open to regular sales (albeit it with a slightly different layout), and the workshop still operating as it always was.
Repairs and support: With the shop open again, customers are welcome to book in their machines and bring them in again. If for any reason you can't get in, we can still arrange a collect-and-return service, but we do charge £25 for this. This is payable on completion of the job. All machine are sprayed with Isopropyl Alcohol when they come in, and before they go out again. Remote support is also still available should the need arise, but a session will typically need to be booked for a time that both suits you and our staff.
Deliveries: We are still offering a delivery service depending on the size of the order, please check our Delivery Information page for up-to-date information.
This plan is evolving and may change due to illness or legislation. We are doing our best to maintain a safe environment. If we become unhappy with they way things operate, we may change very quickly.
Any questions, thoughts or words of support can be sent to us via the contact form or to email@example.com
Thank you all for your support
Gary and the CAAOS Team